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Twilio Analytics

Analyze voice calls, SMS, recordings, and transcriptions. Track costs, measure quality, and optimize your programmable communications.

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This Month

Voice Calls12,458
SMS Messages45,892
Total Cost$1,247

Analyze Everything

📞 Voice Calls

  • ✓ Call duration and costs
  • ✓ Answered vs missed calls
  • ✓ Geographic distribution
  • ✓ Peak calling times
  • ✓ Call quality metrics

💬 SMS Messages

  • ✓ Message volume trends
  • ✓ Delivery rates
  • ✓ Response times
  • ✓ Cost per message
  • ✓ Opt-out tracking

🎙️ Recordings

  • ✓ Recording availability
  • ✓ Storage costs
  • ✓ Transcription analysis
  • ✓ Sentiment detection
  • ✓ Keyword extraction

💰 Cost Analysis

  • ✓ Spend by service type
  • ✓ Cost per customer
  • ✓ Budget tracking
  • ✓ Usage forecasting
  • ✓ Optimization recommendations

Natural Language Queries

"What's my total Twilio spend this month?"

"Show me SMS delivery rates by country"

"Which phone numbers have the highest call volume?"

"Analyze call recordings for customer sentiment"

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