Privacy Policy

Last updated: December 17, 2025

1. Information We Collect

AITocha Analytics is a legitimate business analytics platform. We collect:

  • Email address and name (for authentication)
  • OAuth tokens (encrypted, for data source connections)
  • Usage analytics (to improve our service)

2. How We Use Your Data

Your data is used solely to provide analytics services. We:

  • Never sell or share your data with third parties
  • Use read-only access to your connected data sources
  • Encrypt all credentials and tokens
  • Store data securely in encrypted databases

3. OAuth Authentication

We use OAuth 2.0 for secure authentication with:

  • Google (for user sign-in)
  • Salesforce (for CRM data access)
  • Zendesk (for support ticket data)
  • Other platforms (as you choose to connect)

OAuth redirects are part of standard authentication and are completely safe.

4. Data Security

We implement industry-standard security measures:

  • HTTPS encryption for all connections
  • Encrypted database storage
  • Regular security audits
  • No storage of sensitive credentials in plain text

5. Contact Us

For privacy concerns or questions:

Email: privacy@aitocha.com

Security issues: security@aitocha.com