AITocha Analytics
Universal analytics platform. Analyze data from Salesforce, Zendesk, CSV, Five9, Twilio, Zoom Phone, and more.
Salesforce
CRM data, cases, contacts, opportunities - natural language queries
Zendesk
Support tickets, users, organizations - AI-powered insights
CSV Upload
Upload any CSV/Excel file - instant AI analysis
Five9
Contact center analytics - calls, agents, campaigns
Twilio
Voice calls, SMS, recordings - programmable communications
Zoom Phone
Cloud phone system - call logs, voicemail, SMS
AI-Powered Solutions
Automated QA
AI analyzes 100% of interactions - calls, chats, emails. Real-time quality scoring.
Sentiment Analysis
Detect customer emotions and pain points. Surface issues before they become churn.
Contact Disposition
Auto-categorize contact reasons with 95%+ accuracy. No more manual tagging.
Lead Analysis
Find sales opportunities in support conversations. AI detects buying signals.